Why you should Hire a Custom Integration AV Professional

2/1/2012

Why you should Hire a Pro:

 

I’ve recently been praised by a number of new clients who’ve chosen to work with me and who are now deeply thankful to have found us. So why should you consider “Hiring a Pro”? Read on to learn about some of the many benefits of hiring a professional/custom integrator like Eastside Audio/Video or Madrona Digital.  

 

First and foremost, what we do is definitely not rocket science…but if your system isn’t working 2 hours before a party, or the big game, having someone you can turn to can mean the difference success and failure.

 

Nearly 24-7 Phone, Text and Email Emergency Support:

On a Saturday in mid-December at a around 4pm I received a call from a client with ties to the Seahawks, who was having a football party at their house to watch their alma-mater play in a conference championship game on pay per view. Unfortunately some TV settings got changed about 5 minutes into the game and they lost audio and video…within a couple minutes I was able to walk the client through a few steps and was able to get everything working again for them.

 

Better Products AND More Selection:

We’re not just about moving boxes…but rather providing the best solution to meet a customer’s needs. We have access to many of the same name brand products that you can find at a local big box or club retailer, but also have access to many higher quality models and as well as custom installation items such as invisible speakers that are only available through professional channels.

 

Product Testing AND Installation Experience:

I’ve installed 1000’s of systems over the past 15 years and can honestly tell you that just because something has a name brand on it, or seems like a good deal…it may not actually be the right product for your situation. I’ve frequently had to tell customers to take items back because they won’t do what they want (even when the manufacture says it will). I’ve also had to charge clients more to integrate certain items then they would have spent had we used a similar product that would perform better.

 

Peace of Mind, Certified, Licensed, Bonded and Insured:

This is one of the lower priority benefits in my mind in that hopefully nothing bad ever happens with an installation; however, should something go wrong, using a professional who is licensed, bonded and insured can definitely help with the process of coming to a manageable resolution versus a “fly by night” contractor who can just disappear, leaving you the customer stuck to find someone new.

 

If you need more persuading on why you should hire a pro, just ask.

 

Also, don’t forget that spring will be here before we know it, and It’s never too early to start planning for your upcoming spring remodel and/or landscape projects. So call me today at 425 922 8145 to set up an appointment to let me show you some of the best new ways to enjoy TV, music and movies inside and out.